E-commerce: Page 2


  • Lowes Foods scan pay go
    Image attribution tooltip
    Courtesy of Lowes Foods
    Image attribution tooltip

    How regional grocers are going digital

    As the pressure mounts to operate more efficiently while also delivering a true omnichannel shopping experience, here’s what Lowes Foods, Save Mart and other grocers are focused on.

    By Oct. 3, 2023
  • Customer loyalty graphic image
    Image attribution tooltip
    Permission granted by Bazaarvoice
    Image attribution tooltip
    Sponsored by Bazaarvoice

    5 ways to build baskets by understanding what the modern shopper wants

    From cutting costs to building trust, here’s what Bazaarvoice research revealed about what modern shoppers want. 

    Oct. 2, 2023
  • Trendline

    Robotics/Automation

    Automation holds a lot of promise for grocers, but picking where to invest and being able to effectively evaluate performance remains challenging for companies. 

    By Grocery Dive staff
  • DoorDash and 2,000 grocery partners will waive delivery fees
    Image attribution tooltip
    Permission granted by DoorDash
    Image attribution tooltip

    DoorDash looks to improve in-store processes to grow grocery business

    The company is focusing on removing “defects in the system,” like uncertainty about product availability, to help consumers feel more confident when buying online, Vice President Fuad Hannon said in an interview.

    By Sept. 27, 2023
  • Costco logo
    Image attribution tooltip
    Eric Thayer via Getty Images
    Image attribution tooltip

    Costco pushes forward with app upgrades

    The changes, which include augmented reality and the upcoming ability to scan barcodes, have significantly boosted the tool’s downloads and app store rating.

    By Sept. 27, 2023
  • Two people wearing knit hats and company jackets holding packages.
    Image attribution tooltip
    Courtesy of Amazon
    Image attribution tooltip

    FTC, 17 states sue Amazon for ‘exploiting its monopoly power’

    The e-commerce giant defended the practices outlined in the lawsuit, saying they “spur competition and innovation across the retail industry.”

    By Daphne Howland • Sept. 26, 2023
  • Front of grocery store
    Image attribution tooltip
    Sam Silverstein/Grocery Dive
    Image attribution tooltip

    Harris Teeter launches proprietary delivery service in Washington, DC

    The online service comes as competitors have scaled back and just a few months after parent company Kroger opened a nearby automated fulfillment center.

    By Sept. 22, 2023
  • A person holds a bag that says "Fast Lane" in one hand and a green apple in the other hand.
    Image attribution tooltip
    Courtesy of SpartanNash
    Image attribution tooltip

    SpartanNash e-commerce director details personal shopper training

    The certification process includes hours of “challenging” online courses and in-person testing, the company’s director of e-commerce and digital experience said at Groceryshop. 

    By Sept. 22, 2023
  • Hy-Vee Grimes
    Image attribution tooltip
    Jeff Wells/Grocery Dive
    Image attribution tooltip

    Hy-Vee debuts in-house retail media network

    The Midwestern grocer’s announcement furthers the trend of regional grocers building out full-scale platforms that are on par with those offered by national grocers. 

    By Sept. 22, 2023
  • Screenshots of Uber Eats' AI assistant tool
    Image attribution tooltip
    Courtesy of Uber
    Image attribution tooltip

    Uber adding AI tool and ‘virtual sales aisle’ to its app

    The planned updates to Uber Eats also include the addition of SNAP and healthcare benefits payments starting next year.

    By Sept. 20, 2023
  • Person hands two blue bags to person at the front door of a residence.
    Image attribution tooltip
    Courtesy of Walmart
    Image attribution tooltip

    Walmart wants employees to make more last-mile deliveries

    The number of deliveries currently made by company associates is small compared to what's handled by independent contractors.

    By Max Garland • Sept. 20, 2023
  • Rodney McMullen on screen during conference
    Image attribution tooltip
    Sam Silverstein/Grocery Dive
    Image attribution tooltip

    Kroger took a hard look at the past when crafting divestiture deal, CEO says

    The chain was determined to avoid a repeat of Albertsons’ ill-fated 2015 deal with Haggen as it developed plans to sell stores to C&S Wholesale Grocers, Chairman and CEO Rodney McMullen said.

    By Sept. 20, 2023
  • Live tracking of a grocery delivery order on ShopRite's website
    Image attribution tooltip
    Courtesy of Wakefern
    Image attribution tooltip

    Wakefern adds live tracking feature to grocery delivery

    The technology is available for orders from more than 200 stores under the ShopRite and The Fresh Grocer banners.

    By Sept. 19, 2023
  • Sam's Club retail media
    Image attribution tooltip
    Courtesy of Sam's Club
    Image attribution tooltip

    Sam’s Club, Giant Eagle beef up their retail media platforms

    New capabilities outlined by the companies aim to streamline and organize data gathered from ad campaigns and report relevant performance metrics to ad partners.

    By Sept. 19, 2023
  • Publix in Florida
    Image attribution tooltip
    Thai Phi Le/Grocery Dive
    Image attribution tooltip

    Publix expands tech campus as digital investments ramp up in grocery

    The chain is spending tens of millions of dollars to upgrade facilities in its hometown of Lakeland, Florida, in an effort aimed at attracting tech talent to fuel its growing omnichannel capabilities.

    By Sept. 19, 2023
  • Gopuff
    Image attribution tooltip
    Courtesy of Gopuff
    Image attribution tooltip

    Gopuff rolls out discounted membership program for college students

    The new offering, known as Student Fam, provides access to all the benefits of the quick delivery company’s Fam subscription service for half the standard cost.

    By Sept. 18, 2023
  • Image attribution tooltip
    Permission granted by DoorDash
    Image attribution tooltip

    DoorDash unveils 8 new grocery partners

    The tie-ups, which include deals with Cub, Eataly, El Super and Stater Bros. Markets, bring the company’s third-party e-commerce service to more than 400 regional and specialty stores.

    By Sept. 18, 2023
  • An Uber Eats order is handed to an end customer.
    Image attribution tooltip
    Courtesy of Uber
    Image attribution tooltip

    Uber partners with Save Mart and The Fresh Market for grocery delivery

    As it expands its reach in online grocery sales, the e-commerce company will serve more than 190 Save Mart, Lucky and FoodMaxx stores as well as all 161 of The Fresh Market’s locations. 

    By Sept. 14, 2023
  • Albertsons
    Image attribution tooltip
    Courtesy of Albertsons
    Image attribution tooltip

    Albertsons’ retail media standardization framework to be assumed by IAB

    The announcement comes a few months after the grocer released a white paper advocating for regimented specifications, methodologies, terminology and disclosures across retail media networks.

    By Sept. 14, 2023
  • A person packing grocery bags into a car.
    Image attribution tooltip
    Courtesy of Albertsons
    Image attribution tooltip

    Albertsons unveils 30-minute grocery e-commerce service

    The new Flash pickup and delivery options are available at more than 2,000 stores across the Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme and Tom Thumb banners.

    By Sept. 13, 2023
  • Walmart storefront.
    Image attribution tooltip
    Kaarin Vembar/Grocery Dive
    Image attribution tooltip

    Walmart CEO talks consumer spending, inflation predictions

    Inflation is on course to continue declining, but food prices are unlikely to return to their levels from two years ago, Doug McMillon said at an investor conference Tuesday.

    By Sept. 13, 2023
  • Interior of Manassas, Virginia, Sprouts
    Image attribution tooltip
    Peyton Bigora/Grocery Dive
    Image attribution tooltip

    Sprouts plans to open 40 stores, roll out loyalty program in 2024

    The new store count, which executives detailed Tuesday at Goldman Sachs’ Global Retailing Conference, is a marked increase from the 30 stores the grocer is on track to add in 2023.

    By Sept. 13, 2023
  • The exterior of a Walmart store at night
    Image attribution tooltip
    Courtesy of Walmart
    Image attribution tooltip

    Walmart expands Express Delivery to 10 pm

    The retailer’s Live Shopper feature lets customers make last-minute changes while their order is being fulfilled.

    By Nate Delesline III • Sept. 13, 2023
  • H-E-B and Favor grocery e-commerce
    Image attribution tooltip
    Courtesy of H-E-B
    Image attribution tooltip

    Grocery e-commerce sales jump 9% in August

    Sales totaled $9.3 billion for the month, with pickup orders accounting for three-quarters of the year-over-year gain, per the latest report from Brick Meets Click and Mercatus.

    By Sept. 13, 2023
  • Kroger and Ocado partnership
    Image attribution tooltip
    Permission granted by Kroger
    Image attribution tooltip

    Kroger taps the brakes on automated fulfillment center rollout

    The grocery chain plans to hold off on building new e-commerce sites with Ocado “until we make sure that we have a clear path on the ones we have,” Chairman and CEO Rodney McMullen said Friday during an earnings call.

    By Sept. 11, 2023
  • Front entrance to Save Mart supermarket
    Image attribution tooltip
    Courtesy of The Save Mart Companies
    Image attribution tooltip

    Save Mart taps AI tech to deepen shopper insights and boost CPG relationships

    The grocer expects its tie-up with SymphonyAI to help it “think differently from a strategic standpoint” as it works with suppliers, Senior Vice President of Merchandising and Marketing Mark Van Buskirk said in an interview.

    By Sept. 7, 2023